BitWaves Shop Support
BitWaves merchandise is produced, paid for and shipped through Spreadshop / Spreadshirt. Use this page to find your order, check delivery information or get help with a return.
Order support
Your payment, production, delivery and return handling are managed by Spreadshop / Spreadshirt. BitWaves does not hold your payment details or parcel tracking information.
Track an order
If you ordered while signed in, use Spreadshirt's My Order service. If you checked out as a guest, use the order link in your confirmation email. Shipping updates and tracking details are shown there when available.
Delivery
Delivery timing and tracking availability depend on the shipping method and the way the parcel is sent. Your checkout and dispatch information will show the most useful estimate for your order.
Returns & exchanges
Spreadshirt manages returns, exchanges and order problems for BitWaves merchandise. Their current return options and instructions are available through the official support page below.
Check your junk or spam folder first. If you still cannot locate the order, use Spreadshirt customer support and include the name and email address used at checkout.